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Friday, September 28, 2012

Solved "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator" error when clicking a hyperlink in Microsoft Word (Rev: 1.0)

Posted on 12:11 AM by Unknown

When clicking a hyperlink in Microsoft Word in a Windows XP Professional SP3 Operating System (OS), a pop up with the below error message appeared:

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator


Solutions
  1. In Windows XP OS, please click Start -> Run... and kindly type regedt32 to open the Registry Editor.

  2. In the Registry Editor, please browse to
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command


    Please check if the (Default) name of REG_SZ type has the data value of
    "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome


  3. In the Registry Editor, please browse to
    HKEY_CLASSES_ROOT\.html

    The (Default) name of REG_SZ type has a data value of chromefile. Since the Google Chrome browser had already been uninstalled in the computer, the hyperlink in the Microsoft Word failed with the "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator" error. Please right-click on the (Default) name and select Modify. Kindly change the (Default) value data from chromefile to htmlfile.

  4. Please close the Registry Editor and restart the computer. The hyperlink in Microsoft Word will work because the Internet Explorer will open and browse to that hyperlink that you have clicked in Microsoft Word.

Reference

[1] This operation has been cancelled due to restrictions in effect
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