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Wednesday, September 5, 2012

Solved Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition failed to install error (Rev: 1.0)

Posted on 9:57 PM by Unknown

In the Windows XP Professional SP3 Operating System (OS) computer, Microsoft Office Professional Plus 2010 SP1 software included the Microsoft InfoPath Designer 2010 software [version 14.0.6123.5001 (32 bit)]. The Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition patch failed to install in the Windows XP OS. Windows XP OS will repeatedly prompt you to install the Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition patch again.

If we surf the Microsoft Windows Update website using Internet Explorer browser and click the "Review your update history" on the Left Hand Side (LHS) of the webpage, the Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition "Failed Status" indicated that the installation failure had an Error Code: 0x80070652.

If we view the C:\WINDOWS\WindowsUpdate.log, under the "AU received handle event" for "Title = Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition", the error "a34    Handler      : WARNING: First failure for update {BE1DF1D8-B6BB-497A-8A3F-9EA5D58B6CAE}, transaction error = 0x8024200b, MSI result = 0x80070643, MSI action = WriteRegistryValues" seems to be related to the registry writing error. The lines "41c    AU      # WARNING: Install failed, error = 0x80070643 / 0x0000057A" seems to indicate that the error codes are 0x80070643 or 0x0000057A.


Solutions
  1. In the Windows XP OS, please go to "Start" -> "Control Panel" -> "Add or Remove Programs" and uninstalled the "Microsoft Office 2010 Language Pack for Chinese Simplified 32 bit". Exit from the "Add or Remove Programs" once the "Microsoft Office 2010 Language Pack for Chinese Simplified 32 bit" was uninstalled.

  2. Without rebooting the computer, please install the Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition patch. This time, the patch installation is successful.
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